contact@susanclosespeaks.com
(847) 95-SPEAK (957-7325)
Ideas that change how people see the problem.
SPEAKING
Susan Close brings more than two decades of experience studying human behavior to the stage. Through keynotes, workshops, and professional learning experiences, she helps audiences challenge assumptions, recognize what they may be missing, and respond to the problem that is actually there.
When Behavior Doesn’t Make Sense
When behavior doesn't make sense, leaders often reach for feedback or accountability before they know what's getting in the way. This session helps audiences separate observation from interpretation, uncover missing context, and respond to the actual problem.
Signature Talks & Sessions
Each engagement is tailored to the audience. These signature sessions help leaders distinguish what happened from what they assume it means, identify what may actually be interfering with performance, and choose a response that fits the problem.
Inside the Space™
for Leaders
Inside the Space™ introduces Susan's structured-thinking framework for slowing the rush to certainty before it shapes a decision. Participants learn practical questions for challenging first interpretations, widening the lens, and choosing responses with greater accuracy and intention.
Talk About Performance Without Losing People
Performance conversations do not have to sacrifice either clarity or humanity. This session gives managers practical language for addressing concerns directly, asking what they may be missing, and maintaining expectations without needlessly damaging trust.
Choose the Format That Fits Your Audience
ENGAGEMENT FORMATS
Susan's presentations can be adapted to the time, setting, and goals of your event. Choose a focused keynote, an interactive breakout, a deeper workshop, or a custom learning experience designed around your audience.
KEYNOTE
45-60 minutes
A focused presentation that changes how audiences understand behavior, performance, and the problems they are trying to solve.
BREAKOUT SESSION
30-60 minutes + Q&A
A concentrated session with practical questions and tools participants can apply immediately.
INTERACTIVE WORKSHOP
Two-hour, half-day, or full-day
Deeper learning through discussion, application, and guided practice using real situations.
CUSTOM EXPERIENCE
Designed around your audience
Facilitated conversations and professional learning tailored to your organization, conference, or event.
